November 27, 2016 at seven:08 pm Auto zone in Ada Oklahoma is horrible . I needed a power steering pump for my 2003 Pontiac Grand Prix SE three.one liter engine. I attempted to find the aspect in my house city mainly because it had a guarantee but that keep was out but could buy 1. So I known as the Ada retailer mainly because I had to go there to get my daughter again to varsity. After i named I told the male about the cell phone what I desired make and product and motor sizing of my car. I also explained to him it absolutely was a warranty on the section. He informed me yes we provide the element deliver the core, receipt and we are able to exchange it straight across. Why After i get for the Ada store the male pulls up the aspect then tells me just after driving 45 minutes to select up the portion that I can’t Trade it for the reason that his market person forgot to talk to me if the section I used to be exchanging experienced the reservoir.
prior to I procured it I wanted to look at it ,opened the box and it was not in plastic and experienced grease on the sensor …I instructed him I don’t desire a made use of component and went to a distinct retail outlet to obtain the sensor. I advised the supervisor ,they genuinely didn't treatment . So prior to buying take a look at your stuff
April 3, 2015 at seven:13 pm I purchased a battery on Aug three 2014 for that 1999 Jeep that my spouse drove in advance of he handed away the previous year. I described to the person working which i experienced to get my jeep jumped off and want some help on what to do. This retail store is in Mooresville, NC but Seems incredibly much like Anything you all have called significantly as buyer service goes. In any case he explained I needed a brand new battery which I purchased from them. Effectively in this article it is actually April 3 2015 and my jeep wouldn’t crank this early morning. I had to acquire it jumped off all over again and drove right back more than to the same retailer. I went in and ask for one of the men to return out and Examine the cost on battery. He arrived out and confident enough the indicator explained terrible battery. I explained effectively I just acquired it fewer than a calendar year ago from this retailer.
I procured a Duralast starter for any 2012 Dodge Charger about two months ago from 12800 New Halls Ferry Rd, Florissant, MO, 63033 and it really is absent out. I called the store and spoke having an employee who mentioned I have a lifetime time guarantee within the starter but it really must be requested and I really have to deliver the outdated a single again ahead of the new one can be ordered from your warehouse. It takes 2 days to weekly to have the section back. She was speaking with other customers and workers from the track record as I was outlining what was occurring and what I required to do for getting this fixed. I needed to repeat myself quite a few times And at last mentioned ma’am you'll have to are available and buy a whole new starter and then We are going to refund your money in your card and buy you a new one.
I replied with Certainly and he pointed for me to wander to that corner of the store. In which I walked above and discussed to him what I needed. He seemed while in the inventory spot for not even 5 minutes just before handing my receipt to another person. Following that, I waited A further 35minutes for them to tell me that 1 portion wasn’t there!!!!!!!!! In advance of he instructed me it wasn’t there, he asked “Therefore you never picked up any solitary parts?!” Within a tone which insisted I might have already picked it up. Immediately after 40 minutes of my lunch hour squandered, they last but not least seemed up to check out who could have it.
June nine, 2016 at 3:eighteen pm I am writing this within the hopes that the right person will see this and obtain my challenge solved. I took in my car to my regional AutoZone below in Dallas to have my battery checked. Unfortunately, the younger man that checked my auto wasn’t aware of removing batteries and he crossed the cables and brought about a spark in my auto. Bottomline: At any time considering that then and it’s taking place a few months, I've missing a chance to see my gasoline gauge, my mileage and most importantly I'm driving about not realizing the number of miles I am driving at. I've contacted the supervisor (Margaret) at the Spring Valley and Montfort store in three events in human being and within the cell phone, per her Recommendations I necessary to acquire my auto to your shop and acquire an estimate which I've performed.
I explained: “let me share a suggestion, make sure you. Start off by saying you’re sorry…,” wherein she cut me off. “We didn’t do just about anything Incorrect to apologize for.”
This man or woman acted very impolite, disrespectful and Talking incredibly abrasively and loudly about telling me to head to Walmart if I didn’t Have got a receipt. I very uncomfortable with this sort of actions and issue why would an AutoZone staff counsel or advise a loyal customer of Autozone to visit alternator repair huntsville al a competitor. Mainly because my predicament was by now pressured, this man or woman designed my experience far more stress filled and unsettling. The cashier made an effort to reassure me he could obtain the best Lug wrench( he did and I obtained it underneath diuress because of this other gentleman) I had been advised his name was Darvarin (African American male). I contacted the regional Business straight away also to this date…nobody has contacted me regarded this incident clearly ignoring my bad experience. I'm not a person who complains Unless of course I'm addressed with these types of insensitive and unprofessional actions.
January twenty, 2015 at 12:06 pm I went to you personally retail store on 714 N Horner Blvd sanford NC 27330 and I used to be so dissatisfied. To start with of I'm a black male invested eight a long time of my daily life in The usa Army and I stroll into your retail outlet and get taken care of similar to a legal from the beginning. I've a 2007 Yukon XL I used to be about to get a couple of parts for and when I was seeking via some things there was a product sales associate performing like he was on the lookout with the oil, I saw him but I just didnt stress about it. Then I went to talk to him a question concerning the difference between royal purple oil and standard oil and with a smart mouth he informed me your shop dont sale it.
August 23, 2017 at twelve:ten am Tend not to GO TO THE Car ZONE At 1441 ROUTE fifty nine JOLIET/SHOREWOOD. They sold me an alternator for the 2006 Ford Fusion. I talk to them if the alternator was good just before I took it away from the store. I talk to this exclusively because they promote terrible alternators Many of the time. (This has happened three diverse times on distinctive autos) I executed the vehicle repair, the next day the alternator was tests terrible as well as battery lights and Check out charging program lights! I asked for some sort of reimbursement for this concern, them paying out to replace the element. Please Have in mind, in order for this alternator to be replaced, the ac compressor also has to return out indicating several hours of work.
PS. Aresha is a superb personnel who models your expressing, “Autozoners constantly set buyers to start with! Heading the additional mile in your case.” She definitely gets my vote for any increase and advertising.
Then he asked me ” Do I need any support”? So I explained to me about my defogger just isn't functioned. Thomas went to my car and took off some fuses and Look at on them…..I didn’t envisioned that I'd get this kind of More service at all. I'd personally go back to this AutoZone and I'll consult with my mates much too.
I was an Autozone consumer since it was Autoshack in Memphis. Discover I said…WAS…!!!! I doubt it. You may have lost A different consumer to O’Reilly’s and on the net its PartsGeek. Focus more to the persons that enabled your large development in lieu of disregarding them.
Oct twenty, 2015 at three:forty pm I not too long ago utilized at one of one's destinations at 505 N. Oak Pearsall,Tx. I obtained a connect with from them as well as manager sounded delighted that I spoke spanish fluently. Properly when he realized that my son was Operating there he advised me he would have to Test together with his colegue about it and would get in touch with me right back. I believed I'd an opportunity considering the fact that he didn't simply call again.